Contact information

CONTACT INFORMATION

For customer service inquiries, order support, shipping questions, or assistance regarding your order, please contact us at:

Email: customerservice@tierraymar.org 

Business Hours:
Monday – Friday
10:00 AM – 5:00 PM PST

Please allow 1–3 business days for responses during high-volume periods, holidays, launches, or promotions.

When contacting us regarding an order, please include:
• Full name
• Order number
• Email used at checkout

Tierra y Mar is committed to providing the best customer experience possible and we appreciate your patience and support.